For immediate fault reporting at STPI-Srinagar Technical Support Desk	Mr. Shahid Jameel Bhat Project Associate (Network Admin) Mobile: +91-9906590702 Email : shahid.jameel@stpi.in
First Escalation Point (After Two Hours)	Mr. Salman Ummer Magray Technical Officer Mobile : +91-9622460014 Email: salman.magray@stpi.in
Second Escalation Point (After Four Hours)	Mr. Feroz Ahmed Parray Deputy Director Mobile : +91-8491985899 Email: feroz.parray@stpi.in
Third Escalation Point (After Six Hours)	Mr. Asim Khan Office-in-Charge/Director (J&K) Mobile : +91-9906628888 Email: asim.khan@stpi.in