For immediate fault reporting at STPI-Jammu Support Desk	Mr. Nippun Sharma Member Admin Support Staff(A-IV) Ph. : +91-7006626273 Email : nippun.s@stpi.in
First Escalation Point (After Two Hours)	Mr. Fahad Mushtaq Project Associate Mobile : +91-8715810256 Email: fahad.mushtaq@stpi.in
Second Escalation Point (After Four Hours)	Mr. Feroz Ahmed Parray Deputy Director Mobile : +91-8491985899 Email: feroz.parray@stpi.in
Third Escalation Point (After Six Hours)	Mr. Asim Khan Office-in-Charge/Director Mobile : +91-9906628888 Email: asim.khan@stpi.in